Bone Dry Roofing
  • 07-Apr-2021 to 07-May-2021 (CST)
  • St. Louis Roofing
  • Maryland Heights, MO, USA
  • Full Time

medical, dental, vision, 401k, company vacation


Sales Representative: Roofing Division

Summary

  • Required to diagnose issues with a customer's roof.
  • Must be able to provide the customer with a written proposal for the roof.
  • Must be able to sell that proposal to the customer.
  • Responsible for representing Bone Dry Roofing, Inc with the highest degree of professionalism, punctuality, and integrity.
  • Responsible for providing our customers with respect, honesty, and the highest level of customer service.

Duties and Responsibilities

  • Ability to climb ladders.
  • Ability to walk on all types of roofs.
  • Maintain and develop relationships with current and new customers.
  • Manage Bone Dry appointments with professionalism and punctuality.
  • Follow Bone Dry sales process for Roof Replacement and Repair appointments, while gaining a clear understanding of customers need and requirements.
  • Provide customers with a written proposal at the time of initial appointment or schedule 2nd meeting to present a proposal in person if one cannot be provided during the initial visit.
  • Identify any additional work that Bone Dry divisions may assist customer with. Refer the customer to the appropriate Bone Dry division.
  • Schedule agenda, with customer, for follow up expectations at completion of initial visit.
  • Manage customer pipeline via use of Landslide customer management software.
  • The Landslide account must be maintained daily or the Home Solutions Specialist will lose 1 day of scheduled appointments each time the Landslide account goes 2 days past due.
  • Turn in all proposals, diagrams, photos, and pricing to customer service for entry into Service CEO.
  • Turn in signed copies of proposal, permits, and order confirmation and pick list for all sold jobs to the customer service representative.
  • Finalize all customer color selections for items such as shingles, edge metals, gutters, and flashings.
  • Place Bone Dry Roofing, Inc sign in customer's yard, PRIOR to production beginning.
  • Be available to customer service, repairmen, and production managers for questions relating to individual jobs during production.
  • Visit job sites during production to assist ensuring customer satisfaction throughout job process.
  • Follow all Bone Dry safety precautions as described in the Bone Dry safety manual when on job sites.
  • Home Solutions Specialist is responsible for contacting all their customers at completion of job to ensure customer satisfaction and collect payment for services rendered. If multiple Bone Dry divisions are performing work for a customer, payment to each division is expected at the completion of each trade. No sales commission will be paid until payment is received in full. No sales commission will be paid if the customer's invoice balance exceeds 60 days past due. Case by case exceptions will be considered if insurance work is being performed. Sales or Bone Dry Division Manager will make all decisions if this situation occurs.
  • Home Solutions Specialists shall receive Loss Summary Report from customer and attend all insurance adjuster meetings with the homeowner.
  • Sales person is responsible for the negotiation of insurance claims with assistance from the Insurance Department.
  • Home Solutions Specialists will be required to work a minimum of 2 Saturdays per month between March and November. Saturdays are for running your scheduled appointments and helping with production. In addition, each Home Solutions Specialist is expected to be available for appointment or assisting production until 8:00pm 2 days per week during mentioned months.
  • Be at work by 7:30am between March and November.
  • Be at work by 8:00am between December and February.
  • Keep trucks washed and cleaned when running appointments.
  • Each Home Solutions Specialist will be expected to meet the Bone Dry Roofing dress code on days you run appointments.
    • Dress code shall be: Bone Dry provided, collared shirts, tee-shirts, sweatshirts, and fleeces; all shirts are to be tucked in when on appointments. Bone Dry caps are optional; however, no other caps will be allowed when on appointments.
    • Khaki pants, no holes or frayed pant legs will be permitted.
    • Flip flops are NOT to be worn on any appointment.
  • Bone Dry trucks are NOT to be driven home by employees, unless prior approval is obtained. If an employee does not obtain prior approval, a fee will be assessed each night the truck is not returned to Bone Dry. If an employee needs to drive a company truck home each night, see accounting for fee arrangement.
  • Bone Dry has a NO SMOKING POLICY FOR ALL BUILDINGS, COMPANY TRUCKS, AND WORKSITES. Trucks are inspected randomly by their supervisor.
  • Home Solutions Specialists will be required to attend all scheduled trainings and sales meetings.
  • All cell phone voicemail recordings will state that you WILL return all calls before the end of the current working day. Daily voicemail updates are encouraged.
  • Meet individual sales goals/quotas outlined at the beginning of each year or at hire date.

Requirements

  • High School Diploma or Equivalent
  • Valid Driver's License
  • Pass Background Check
  • Submit to a Drug Screen
  • Daily Travel in the home market
  • Industry experience preferred but not required - WE WILL TRAIN
Full Job Description
Bone Dry Roofing
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